Problems returning laptop

[greglazor]

Hi,

Now, although I used my work email, the invoice address is my home address and the card I used is my own card. They are saying that as it was delivered to my work, not my home and because I used my work email, it is a business order and can't be returned. After harassing them on the phone, they agreed to a 15% restocking fee (nearly £150) which they then lowered to 10% after some hassle. This is still a hell of a lot of money to stump up to return a laptop! Is there any way I can force a return using my credit card or something?

Please help.

I didn't find the right solution from the Internet.

References:
https://forums.overclockers.co.uk/threads/problems-returning-laptop.18818801/
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Thanks